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largest lcd tv We understand sometimes a product just isn't right for you, so we’re offering a 30-Day Returns for all orders. alton towers map que es un pentagrama Here are some things to know before you return your item.
slash hey joe schenck vs us To be eligible for a refund the products you are returning must be:
- Purchased within the last 30 days
- Unworn, undamaged and unmarked
- In their original condition and
- In the original packaging or shoe box (we consider this part of the item).
- Mountfords Shoes does not accept returns after 30 days from the date of purchase.
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- Any full priced items purchased within domestic Australia are eligible for a FREE return.
- For items purchased on sale, or for customers living in New Zealand, you will need to cover the cost of your return.
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- This can be found on your order confirmation email sent to you at the time you place your order.
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- Mountfords Shoes E-Store
305 Gooch St
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- If the size isn’t quite right for a product you’ve ordered & you’d like to try and exchange it for another, we recommend that you phone or head in to one of our Mountfords Boutique Stores to see if they have the alternative size in stock.
- Once in-store, if your alternate size is available, our store staff will be able to exchange your order for you. Please note if there is a difference in the value between your orders/ the products you’re exchanging you will need to pay for this in-store at the time of the exchange.
- If Mountfords need to refund you for any difference in value, a cash refund of up to $20 can be processed in-store at the time of the exchange. blame it on me lyrics If the difference owing to you is greater than $20, our store staff are unable to process this on the spot & will need to register a return with our e-store team for you original order, requiring you to pay for your alternate pair of shoes in full in-store.
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We are unable to facilitate any exchanges online or via returns to our warehouse, this can only be done in-store. If you’d like to return an item, please do so via our jose jose desesperado Online Returns Portaltrap house music .
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- Try the shoes on carpet to avoid scratching the soles
- Use a stocking or sock when trying on lighter coloured shoes, especially bridal shoes
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the sound of philadelphia Once returns are received in our warehouse, our Returns Team will determine whether the product is eligible for a refund. When it is approved, it will be forwarded to the Finance Team for processing. Our team will send you an email to let you know that the refund has been processed. Once your refund has been processed, please allow 1-7 business days (this may vary depending on your financial institution) for the funds to appear in your account.
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- If an online credit was used to place your order, we will provide you with another online credit code, valid for 12 months.
- Items that were bought during a discount promotion or were bought with a voucher will be refunded for the amount paid for the item i.e. the listed price for that item at time of order less the discount applied.
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- If any items are not eligible for a refund we will contact you.
- During peak trading times (including but not limited to Christmas and sale) refunds may take slightly longer to process.
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- The return was made after 30 days
- The products are marked, damaged or show signs of wear
- The products are not returned in their original and undamaged box or packaging
- If your order included a delivery charge, only the cost of the items returned will be refunded unless the goods were deemed faulty. Please see more about faulty goods below.
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wi fi ds The Mountfords Shoes Returns Policy includes the rights you are entitled to under the Australian Consumer Law.
If you have received faulty goods, and the purchase was made within the 30-day return period please visit our Returns Page.
If your shoes have developed manufacturing faults after they have been worn, please contact our Customer Service Team via email at [email protected], or by phone on 1800 020 089 (AUS) between 8am and 3pm (Melbourne time) or +613 9487 3304 (NZ) between 10am and 5pm (NZ time), Monday to Friday (excluding public holidays).
mario music for love Mountfords Shoes may request photos of the fault claim prior to approving the return. We may also consult with the supplier or manufacturer to determine if the item is faulty.
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